(ASCEND) loss of carrier

To: ascend-users@bungi.com
Subject: (ASCEND) loss of carrier
From: WCN Customer Service <cust.service@wcc.net>
Date: Tue, 4 Nov 1997 17:46:03 -0600 (CST)
cc: Mica Computers <mica@wcc.net>
Sender: owner-ascend-users@max.bungi.com

I have many Diamond Supra 56k customers getting disconnected from my Max
TNT with 1.3ap6
One particular customer has cause code 11 (loss of carrier) and progress
code 60 where he is handed an ip address, gets one webpage and then is
hung up.
Other times he gets code 11 and progress code 75 (LCP in Request Sent
state).  He has tried upgrading and downgrading his modem software but no
luck.  Has anyone seen these problems with Supras connecting to ascend 56k
modems?  How did you fix?

Thanks,
Karen

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