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(ASCEND) Real Explaination of Disconnect codes...
Kevin and the Ascend staff...
Would it be possible to get the input of the Engineers who design
the Max40xx series on what the Disconnect code mean and what will generate
them.
This information should be standard! I am afraid that lots of them
are "catch it all" codes, meaning they fit many type of disconnections.
In order to fully use and understand your product, we must be able
to tell what does what, you have to provide this information so we can
help our customers. Otherwise, your network solution isn't better the
other guys.
When calling Techsupport they seem to not understand or know what
the codes mean, or they give us unclear answers.
Have you ever seen Northen Telecom unable to tell you why your DMS
spat out error x. If a machine can spit out some error code about a
connection, surely an engineer programmed it and he knows what caused it.
This must exists, just let us see it :)
Regards
Cyril Jaouich [CJ837]
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ACC DATA OPERATIONS EASTERN CANADA
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