It's probably supposed to be bubbly enthusiasm. Doesn't work. When I call a support desk, all I want to hear is that I'm in the queue and how long the anticipated wait is. I don't want to hear elevator music, promos, the chairman's remarks to shareholders, or anything but a reassuring comment every minute or two telling me the status of the queue. ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <HR> <STRONG>Follow-Ups</STRONG>: <UL> <LI><STRONG><A HREF="msg10406.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG></LI> <UL> <LI><EM>From</EM>: Kevin Smith <kevin@ascend.com></LI> </UL> <LI><STRONG><A HREF="msg10349.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG></LI> <UL> <LI><EM>From</EM>: Darkshot <darkshot@chudys.com></LI> </UL> </UL> <!--X-Follow-Ups-End--> <!--X-References--> <STRONG>References</STRONG>: <UL> <LI><STRONG><A HREF="msg10343.html">(ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG></LI> <UL> <LI><EM>From</EM>: Shiloh Costa <costa@mdi.ca></LI> </UL> </UL> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg10348.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg10346.html">Re: (ASCEND) Quake/QW and Pipeline 75 and NAT</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg10359.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg10349.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail3.html#10347"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd227.html#10347"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>