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Re: (ASCEND) bi-polar violation and another telco issue
Welcome to the "New" Bell Atlantic.
Troy Settle wrote:
> Can anyone provide me with a decent description of what a 'bi-polar
> violation' is, and why it turns a PRI into a piece of crap that causes
> users to have a difficult time connecting and staying connected (that's
> when the D channel is up, we all know what happens when the D goes down).
>
> Basically, it took Bell Atlantic 4 weeks and 3 trouble tickets to figure
> out what this was (after spending the first week trying to get the
> installation finished). They tried everything from blaming our
> equipment/software, to swapping out every bit of hardware involved. What
> it finally came down to, was a bad slot in the shelf that the smartjack
> plugs into. This just amazes me... after asking me how I had my 4048
> configured for the 50th time, they finally figure it out. I was ready to
> tear some heads off.
>
> Well, that problem seems to be solved, but I still can't queisce my lines.
> Any suggestions on what I should have Bell Atlantic look for on that?
> When I do queisce, the guy at the CO says the switch doesn't show it, and
> customers get a fast-busy ("re-order" in telco speak). It's been going on
> ever since we added the 3rd and 4th PRI to one of our POPs, and is
> starting to get rather annoying.
>
> Any help is appreciated,
>
> --
> Troy Settle <st@i-Plus.net>
> Network Administrator, iPlus Internet Services
> http://www.i-Plus.net
>
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