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Re: (ASCEND) Problem with Hayes Accura modem

We have also discovered that the problem exists on certain type of line.
We now have 6 inband T1 (D4 AMI) and 1 ISDN PRI (ESF B8ZS) going into the
same TNT running 2.1.3.  The Hayes modem woul not connect to that one ISDN
line, and yet it would connect everytime to any one of the 6 inband lines.

This is certainly a TNT problem, since the modem had no problem when those
7 lines were on two MAX4004s running 6.1.3.

Stephen

>From: HANGU JEONG <hgjeong@att.co.kr>
>Date: Fri, 24 Jul 1998 11:13:23 +0900
>Subject: Re: (ASCEND) Problem with Hayes Accura modem
>
>
>Hi!
>We have the same problem for Hayes compatible modems.(using Rockwell Chip).
>It seemed to be concerned with customer's phone company switch type.
>When our customer's phone company switch was M10CN, this probelm was found.
>We have many TNTs with 2.1.0.
>Please let me know, anyone had any similar experiences? 
>Thanks.
>
>
>At 06:46 ¿ÀÀü 98-07-17 -0500, Rob Myers wrote:
>>We just had a customer yesterday complain about this problem.  Had the
>>modem in our office and was unable to connect but it seemed to come in
>>just fine at v.34.
>>
>>> >We have a Hayes Accura 56K+fax external modem (5674US) that would not
>>> >connect to our TNT with 2.1.3.  After handshaking, Windows 95 displays
the
>>> >normal "Verifying Username and Password" dialog, and then it disconnects
>>> >with not able to negotiate proper protocal message.  OK, so this modem
>>> >might not work with v.90 code, but it connects perfectly everytime into
>our
>>> >MAX 4004 boxes running 6.1.3.  Both the TNT and MAX are using the same
>>> >RADIUS to authenticate, so the username/password shold be correct.  In
>>> >fact, I could use Hyperterminal to dial into TNT without any problem,
just
>>> >not with Window 95's DUN using PAP.
>>> >
>>> >I did install the msdun12.exe upgrade from Microsoft and that didn't do
>>> >anything.  The DUN upgrade or winsock isn't the cause anyway because I
>>> >could connect fine with a USR modem on the same computer.  I would
hate to
>>> >deploy this TNT and have all the Hayes user call our support line.
>
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