(ASCEND) Busy Tone to Max when dialing thru a pbx

To: ascend-users@bungi.com
Subject: (ASCEND) Busy Tone to Max when dialing thru a pbx
From: Lennard Kong <ljkk@ns1.carib-link.net>
Date: Tue, 12 May 1998 15:44:25 -0400 (AST)
Sender: owner-ascend-users@max.bungi.com


Hi,

We have a customer who dials thru a pbx with digital t1 trunk lines.
Then they call our Max they get a fast busy tone.
They get this even when dialing from a regular handset and we
know that the lines are not busy.

We have tried diabling/enabling ringback to no avail.
The local telco and pbx authorities don't seem to have a clue
but it appears to be something with the pbx dialing the max.

We have a Max4004 with K56Flex.

Thanks for any info,

Lennard

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