Ascend Archive
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: (ASCEND) re: Ascend's Comedy Voice-Mail





On Tue, 4 Nov 1997, Kevin Smith wrote:

> At 06:34 PM 11/1/97 -0500, Clifford Donley wrote:
> >At 02:02 PM 11/1/97 -0800, Shiloh Costa wrote:
> >>>        
> >>>        (Has anyone else noticed that the female voice that comes on 
> >>>        when one is on hold for tech support seems to be barely able 
> >>>        to keep from laughing when she offers the option of leaving 
> >>>        a message for a callback, or am I just imagining things?)        
> >>
> >>You are not imagining things.  I hear it the same way.  Actually its kind
> >>of annoying, because usually when you are calling Tech Support, you are in
> >>a very frustrated mood, and the last thing you want to hear is some
> >>automated recording where the person is just about to crack up laughing -
> >>and it does sound that way. Kind of ridiculous.
> >
> >It's probably supposed to be bubbly enthusiasm. Doesn't work.
> 
> No, it's natural. Call in to our main number sometimes and see if you get her.
> That's her normal voice..
> 
> >When I call a support desk, all I want to hear is that I'm in the queue and
> >how long the anticipated wait is. I don't want to hear elevator music,
> >promos, the chairman's remarks to shareholders, or anything but a
> >reassuring comment every minute or two telling me the status of the queue. 
> 
> I know she doesn't do a count-down, but I think otherwise that's pretty much
> what she does.
> 
 I've heard rumors that she actually owns a bar, Can you confirm these?
:)

Jason


> 
> Kevin
> 
> 
> ++ Ascend Users Mailing List ++
> To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
> To get FAQ'd:	<http://www.nealis.net/ascend/faq>
> 

++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>


References: