Ascend Archive
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Re: (ASCEND) Ascend stock
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On Fri, 7 Nov 1997, Wade Williams wrote:
> To expect a TAC engineer to spend time on the phone calling around
> bothering customers asking them to spend their time and effort to support
> another of our customers with no relation to them, is at best, unrealistic.
I wasn't expecting that.
I *was* expecting Cisco to have people out there running 7513s in my sort
of configuration with a long uptime.
Does that mean Cisco bases its stability knowledge on how many people ring
in to complain? Don't you get feedback from your resellers and gold
partners? Or don't you listen to it?
...Shades of Ascend here...
Is *anyone* out there carrier class?
:(
- --
Josh Bailey (mailto:joshb@xtra.co.nz - GroupWise mailto:j6bw@telecom.co.nz)
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