Ascend Archive
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Re: (ASCEND) Re: 5.0Ap34



On Tue, 25 Nov 1997, Robert Fournerat wrote:

> Robert Tranter wrote:
> > 
> > I think that everyone is missing the larger point with the patch release
> > issue. Rather than getting Ascend to test the patch releases better, we
> > need to get them to test the full releases better.  Why should it that 34
> > patches to the 5.0 release to get most of their advertised features to
> > function at a basic level.  As far as I am aware, HDLC issues are
> > stilloutstanding, OSPF still does not work, and we cannot get modem code
> > that remains stable from patch to patch.
> > 
> > So we all buy the same old line from Ascend about supporting complex
> > systems and that if we can just wait for the next patch/incremental/full
> > release all of our problems will be solved.  I have had Ascend equipment
> > since November of 1995.  That tune has gotten really old over two years.
> > So I await release 6.0 of the code to fix functionality sold to me 2
> > years ago.  Any one want ot bet on how many patches it takes in 6.0 to
> > fix OSPF, HDLC, etc.?
> > 
> 
> I very much agree  with the 2nd paragraph.


 Agreed, I think we all can agree to the above.

> 
> I would like to see Ascend publish their formal test procedures
> for the p and i releases of each product.  I would also like to
> see Ascend publish the test results in some easy to read, tabular
> format, and a detailed format.  This way I should know what they 
> did or didn't test, and could use this information to help determine 
> if I should upgrade equipment...

Would it help? Honestly, Items have "slipped" though their regression
testing many times, Items that I'm sure were "tested", It would just
make me a whole hell of a lot madder if I saw for instance radius
accounting is broken, Then I see 

Radius Accounting   ****** Test Passed

Only way to ensure that the items that we have seen lately don't
make it pass the regression test is re-do all the procedures and
policy, Start over. 

> 
> I imagine that we users could make suggestions of scenarios to add
> to their test suite.

The TAC team I spoke of before would help. Get out in the enviroments
and see exactley what we (The ISPS) are doing with your equipment.

> 
> Am I the only one who thinks this is part of a normal software
> QA regimen for production software?

Nope.


> 
> Robert


Jason Nealis
Director Internet Operations
Network Access
Erols Internet


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