On Tue, 4 Nov 1997, Kevin Smith wrote: > At 06:34 PM 11/1/97 -0500, Clifford Donley wrote: > >At 02:02 PM 11/1/97 -0800, Shiloh Costa wrote: > >>> > >>> (Has anyone else noticed that the female voice that comes on > >>> when one is on hold for tech support seems to be barely able > >>> to keep from laughing when she offers the option of leaving > >>> a message for a callback, or am I just imagining things?) > >> > >>You are not imagining things. I hear it the same way. Actually its kind > >>of annoying, because usually when you are calling Tech Support, you are in > >>a very frustrated mood, and the last thing you want to hear is some > >>automated recording where the person is just about to crack up laughing - > >>and it does sound that way. Kind of ridiculous. > > > >It's probably supposed to be bubbly enthusiasm. Doesn't work. > > No, it's natural. Call in to our main number sometimes and see if you get her. > That's her normal voice.. > > >When I call a support desk, all I want to hear is that I'm in the queue and > >how long the anticipated wait is. I don't want to hear elevator music, > >promos, the chairman's remarks to shareholders, or anything but a > >reassuring comment every minute or two telling me the status of the queue. > > I know she doesn't do a count-down, but I think otherwise that's pretty much > what she does. > I've heard rumors that she actually owns a bar, Can you confirm these? :) Jason > > Kevin > > > ++ Ascend Users Mailing List ++ > To unsubscribe: send unsubscribe to ascend-users-request@bungi.com > To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> > ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <HR> <STRONG>References</STRONG>: <UL> <LI><STRONG><A HREF="msg10406.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG></LI> <UL> <LI><EM>From</EM>: Kevin Smith <kevin@ascend.com></LI> </UL> </UL> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg10424.html">Re: (ASCEND) Firmware for MAX 1800</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg10420.html">Re: (ASCEND) DHCP Spoofing/P75 Address Robbing</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg10406.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg10358.html">Re: (ASCEND) re: Ascend's Comedy Voice-Mail</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="maillist.html#10421"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd227.html#10421"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>