re: 1-900-# confusion What confused me is that it suddenly appeared on the voice mail menu and it came before the option of "4. To speak to an Ascend Support Engineer" or whatever. For me, because I can get impatient with voice mail systems, the first option strikes you right away of hearing 1-900, it isn't until near the end of the options that you find out you can speak to an Ascend Support Engineer. Maybe if it first came onto the menu as "If you would like to hear how to get instant Premium Tech Support by paying a toll charge, press 2" or something.. By the way, the new voice has become a little less "bubbly" on the Tech Support menu, which is nice. It offers a bit more of "we have concern for your problem" attitude then "isn't life just the best.." :) - Shiloh Costa MDI Internet Inc. ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg10447.html">Re: (ASCEND) Ap33 - Weird Problems</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg10443.html">(ASCEND) LANQuest Test of Ascend vs. Cisco (fwd)</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg10443.html">(ASCEND) LANQuest Test of Ascend vs. Cisco (fwd)</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg10448.html">(ASCEND) Re: ascend-users-digest V96 #875</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="maillist.html#10440"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd230.html#10440"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>