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Re: (ASCEND) 2 problem




Hi there!

> That's their PBX to blame then. Easy solution - don't dial through 
> that PBX. If they have access to a Direct Exchange Line, then they 
> should stick with that, if not, recommend that they have one 
> installed.
> 

Not as easy as said than done.
Most of the user have no problem connecting before we upgrade all our card
to 56k when going through their PABX system.

> If it's a K56 modem, you're not going to get K56 connections if you 
> going through a PBX anyway. V34 will be the top if you connect though 
> a PBX.
> 

Most of them is using 33600 modem. 

Cheers!

Sajari Bin Sarkan          
Network Support 

On Fri, 1 May 1998, Mike Hughes wrote:

> On  1 May 98 at 12:14, Sajari wrote:
> 
> > 
> > Hi there!
> > 
> > I have 2 problem which is messing with by brain. I'm having
> > max4000 running 5.0ap36 eik.m40 56k modem.
> > 
> > 1st problem
> > ===========
> > 
> > - User have problem connecting when using a phone line going through
> > a PABX system. The modem just stay at the handshaking stage and
> > never established the connection. No problem using the same modem
> > when using a direct line
> 
> Mike
> -- 
> Mike Hughes - Network Services         mike@dircon.net
> 0181 297 0300 x236              http://www.dircon.net/
> 

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