Re: (ASCEND) MAX 4048 WAN problem

["Jerry O'Brien" <jobrien@cuttingedge.net>]

Thanks Will,

I love solid things to try. I agree 100% with your placebo effect sentiment
(LOL)

...Yep, modem ringback is set to Yes in the problem box, and...

...Eureka!! It's set to No in the box that doesn't do it!!!

I'm going to change it now...

No tone!! YESS!!! Will, on behalf of all my customers, you're a hero!

(but I'm not going to tell anyone I changed anything ;-)


------------------------------------------------------------
| Jerry O'Brien                    jobrien@cuttingedge.net
|     ____   ___   ___   ___
|    /   /  /     /  /    /     Cutting Edge Systems, Inc.
|   /      /__    \      /     Black River Falls, WI 54615
|  /      /        \    /     (715) 284-0427
| /___/  /___   /__/  _/_    www.cuttingedge.net
|
------------------------------------------------------------




----- Original Message -----
From: willp2 <willp2@dreamscape.com>
To: <ascend-users@bungi.com>
Sent: Sunday, March 21, 1999 1:45 AM
Subject: Re: (ASCEND) MAX 4048 WAN problem


>You can disable it by going into Ethernet->Mod Config and set "Modem
Ringback"
>to off.
>
>I've tried turning this on and off and haven't seen any problems with it
set to
>either option.
>For kicks, I turned it on and didn't tell our tech support department.  You
know
>the placebo effect.
>
>"Ever since you upgraded XYZ computer, my stock portfolio on yahoo has
>plummeted. Can you downgrade?"
>
>I'm not sure why Ascend chose to make it sound similar to a busy signal.
But I
>haven't yet found a modem that can't connect due to modem ringback.  The
14.4k
>people might need the 4-5 commas if you have v.90/k56flex, though.  That's
a
>known problem with old and dusty 14.4's.
>
>-Will
>
>-----Original Message-----
>From: Jerry O'Brien <jobrien@cuttingedge.net>
>To: ascend-users@bungi.com <ascend-users@bungi.com>
>Date: Saturday, March 20, 1999 11:53 PM
>Subject: (ASCEND) MAX 4048 WAN problem
>
>
>>There is an odd tone on the incoming WAN lines to one of our Max 4048's.
>>Just after it picks up the line, it sounds just like one beep of a busy
>>signal. The modem starts up right afterward, but some customer modems are
>>being fooled into thinking the line is busy and are hanging up.
>>
>>The telco says its not their problem because they can't see it in
loopback.
>>Changing modem cards has no effect and changing WAN lines just changes the
>>tone to a higher pitch. We're running 6.1.7. Has anybody heard of this?
>>Here's the relevant T1 config for both WAN lines.
>>
>>Sig Mode=Inband
>> ³  NFAS ID num=N/A
>> ³  Rob Ctl=Loop-Start
>> ³  Switch Type=N/A
>> ³  Framing Mode=D4
>> ³  Encoding=AMI
>> ³  FDL=N/A
>> ³  Length=N/A
>> ³  Buildout=0 dB
>> ³  Clock Source=Yes
>>
>>This is a new unit and has been doing this since we started using it the
>>first of the year. I noticed the tone right away, but it didn't bother my
>>modem, so I didn't think it was a problem.
>>
>>Thanks,
>>
>>
>>------------------------------------------------------------
>>| Jerry O'Brien                    jobrien@cuttingedge.net
>>|     ____   ___   ___   ___
>>|    /   /  /     /  /    /     Cutting Edge Systems, Inc.
>>|   /      /__    \      /     Black River Falls, WI 54615
>>|  /      /        \    /     (715) 284-0427
>>| /___/  /___   /__/  _/_    www.cuttingedge.net
>>|
>>------------------------------------------------------------
>>
>>
>>
>>
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>>
>
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>
>


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