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Re: (ASCEND) Max 4000 Power Supply
Reply to: Re: (ASCEND) Max 4000 Power Supply
The maintenace agreement we have with Ascend/Lucent covers any hardware failures as well as gives us priority status when call tech support
Paul M. Ledbetter wrote:
>Insurance does not cover failures, only warranties cover that and this box >is 3 years old.
>
>Do you have Insurance on your 3 year old boxes???
>
>At 10:03 AM 2/5/00 +1300, Lennon wrote:
>>I think these days anyone who can afford a max box can also afford Insurance
>>for
>>their office/equipment. :-)
>>
>>Thanks
>>Craig Whitmore
>>iGRIN Internet
>>
>>----- Original Message -----
>>From: Paul M. Ledbetter <Paul@austintx.net>
>>To: <ascend-users@bungi.com>
>>Sent: Saturday, 5 February 2000 8:42 AM
>>Subject: Re: (ASCEND) Max 4000 Power Supply
>>
>>
>> > Update on the 4000.
>> >
>> > We received the new upper power supply and installed it.
>> >
>> > Once we replaced fans we were ready to power it up. We only put the unit
>> > back together enough to test everything out. No modem cards installed,
>> > just the chassis together basically. All it did was spin the fans and all
>> > 4 lights on front just glowed. Nothing more. Put a terminal cable on it,
>> > and received no data. Guess the power supply failure was a bit more
>> > damaging to the unit that just itself. Possibly the lower power supply is
>> > bad too, but no conclusive proof to that. It looks fine by a visual
>> > check. We are going to put a meter on it and see what we can figure out.
>> >
>> > Next?
>> >
>> > Paul M. Ledbetter
>> > Austin Internet Access
>> >
>> > At 01:17 PM 2/2/00 -0600, Paul M. Ledbetter wrote:
>> > >At 12:15 PM 2/2/00 -0600, Jim Logan wrote:
>> > >>At 09:46 AM 2/2/2000 -0600, you wrote:
>> > >>>Anyone had a 4K power supply fail? What was the end damage? Were you
>> > >>>able to find both supplies from a third party, or did you have to go
>> > >>>back to Ascend?
>> > >>>
>> > >>>Ours appears to have failed big time and we have another one on it's
>>way
>> > >>>(Thankfully other suppliers besides Ascend have the one that blew), and
>> > >>>we are wondering if anyone else had one fail. Once you replaced the
>> > >>>P/S, did the unit function correctly? Did you ever figure out why it
>>failed?
>> > >>>
>> > >>>Ours appear to have over-heated, but yet all of the fans "appear" to be
>> > >>>free moving when spun by hand. This unit has always done well, and
>> > >>>never skipped a beat. I hate to see it go down in flames like this,
>>but
>> > >>>after 3 years, anything goes.
>> > >>
>> > >> The good news, there are 3rd party sources for the power supply as
>> > >> well as the fans. I can give you some of that info if you want.
>> > >
>> > >That would be great! I have found a source for the upper supply, but not
>> > >the lower one and might need that info if it turns out to be bad
>> > >also. The top supply actually had "expanded" capacitors and diodes, so I
>> > >think it took the brunt of the blow.
>> > >
>> > >Now, as for the fans, I think I had better replace them, just to be on
>>the
>> > >safe side. At this point, new is better....
>> > >
>> > >
>> > >> The bad news, what we have found out is that a 'shorted' fan is what
>> > >> typically blows the supplies and you can risk loosing the main board
>>via
>> > >> the spikes caused. There is no alternative sources for the main
>>boards.
>> > >
>> > >This is the part that scares me. I can only pray that the board was not
>> > >affected. We did have a power outage on Monday and even though the unit
>> > >is on a UPS, it ended up rebooting. Maybe that is pure coincidental, but
>> > >it is more data for the diagnosis.
>> > >
>> > >Thanks for all of the help!!
>> > >
>> > >Paul M. Ledbetter
>> > >Austin Internet Access
>> >
>> >
>> > ++ Ascend Users Mailing List ++
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>> > To get FAQ'd: <http://www.nealis.net/ascend/faq>
>> >
>
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> Date: Fri, 04 Feb 2000 15:37:54 -0600
> From: "Paul M. Ledbetter" <Ascend@austintx.net>
> Subject: Re: (ASCEND) Max 4000 Power Supply
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