Ascend Archive
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
RE: (ASCEND) BGP 4 ?
> > No Cisco router can come close to what the GRF can do. It's a joke to even
>
> I doubt that. Just because it's the competition doesn't mean
> they can't match or surpass you. That's one of the first rules of the
> road. It's not a joke to compare them, especially when it's my job to do
> that. You might not like it, you might not even care, but I am the
> customer. Make me happy or you make me leave. What is a joke is your
> comment that it's a joke to compare. Either you don't know anything about
> customer service or you chose to ignore it.
If you want customer service, talk to a sales rep or phone the appropriate 800 number. This is an "unofficial" list. I, and many others, appreciate the sometimes frank and open "discussions" that take place here between customers, potential customers and competitors of Ascend, and a limited number of Ascend people. Note the presence of Livingston, Cisco, Bay etc on this list.
If you want respect here - earn it.
> The Ascend Maxen series have a fair amount of bugs too that may
> or may not affect me. I'm not looking for the highest end Cisco. I'm
> looking for something that compares. And the Cisco router they had me
> look at was comparable to the GRF and about $20K less. I can assure you
> that we looked at that with more than just a raised eyebrow.
Then Ascend don't sell a product that you need, and the GRF just happens to do the job, but for too much money.
> If I had answered a customer of mine like you just did, I rather
> think that I'd be fired just now. Think before you speak. You make a
> much more grandious impression when you do. Food for thought.
Please fire yourself. Bye. Meanwhile, Matt - please keep posting.
Peter
++ Ascend Users Mailing List ++
To unsubscribe: send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd: <http://www.nealis.net/ascend/faq>
Follow-Ups:
References: