RE: (ASCEND) Max 6000 problems.

[Steve Hovey <shovey@buffnet.net>]

For flunky ethernet ports on the 6000 - try that filter wire they box with
them - the stalling ethernet has something to do with which wire put out
which polarity.  For the other issues, I dont trust 8.0 - I couldnt even
get finger to work, so all my boxes run 6.1.7

On Tue, 28 Mar 2000, Troy Settle wrote:

> 
> I've had my share of problems with Ascend equipment, but nothing that bad.
> With 30+ boxes deployed, I've only had to RMA 1 of them.  If it wasn't for
> the fact that I know nothing about your or your experience, I'd be tempted
> to say that it was most likely an issue with the operator.
> 
> Anyways, for alternatives, I'd reccomend the CVX1800 from Nortel.  We've had
> one up for a month now, and have had 0 problems.   The box takes 1344 ports
> (2xDS3), soon up to 2688 ports.  You can fit 3 of the suckers on a rack, and
> they just work.  Configuration is a breeze once you understand the layout,
> and these things include support for nifty things like VOIP, SS7 signaling.
> The OS supports the concept of virutal POPs, policy based routing, etc...
> All in all, a very sweet box.
> 
> Contact your nearest Nortel rep.  You won't regret it.
> 
> -Troy
> 
> 
> 
> ** -----Original Message-----
> ** From: owner-ascend-users@max.bungi.com
> ** [mailto:owner-ascend-users@max.bungi.com]On Behalf Of Steve Rothanburg
> ** Sent: Tuesday, March 28, 2000 1:48 PM
> ** To: ascend-users@bungi.com
> ** Subject: (ASCEND) Max 6000 problems.
> **
> **
> ** Well, since I'm still in the queue for an engineer to call me back I'll
> ** ask my questions here instead.
> **
> ** First, I'd like to say that we actually have a support contract with
> ** Ascend/Lucent and having to wait a week and never receiving a call back
> ** from an engineer is really pissing me off. I've been waiting for a RMA
> ** number on an ethernet card for a TNT for well over a month and now I've
> ** got a stack of 7 6000's with a laundry list of problems. The person that
> ** answered the phone at Lucent said "I'm sorry, but I can't do anything
> ** for you. If you want you can call our 900 number for faster service."
> ** Are you saying that now we have to pay by the minute if we need to talk
> ** to someone this week? Even after we pay for a service contract?
> **
> ** Ok, enough of that. We discovered that if you do an SNMP query for the
> ** routing table in a Max 6000 running 8.0.1 software (tbaxkh.m60) it
> ** returns the wrong IF number for most routes. We had this problem in the
> ** TNT's in the 2.x series code also. I did check a TNT this morning and it
> ** looks right.
> **
> ** A while back I RMA'd a 6000 that died a few days after we put it at a
> ** site. The replacement now refuses to route IP. I also have 6 more 6000's
> ** that showed a variety of ethernet weirdness at customer sites. One is so
> ** far gone that I can't get it to take a TFTP load over the ethernet. The
> ** usual symptoms from the rest are ethernet ports that just stop working.
> ** They just seem to stop sending and receiving packets. On a couple of
> ** them I can reset the router and have it run for a day before it happens
> ** again. A few of them don't work at all at customer sites but with the
> ** exception of the one that won't tftp, they all seem to work fine on the
> ** bench here.
> **
> ** Does any one know if there is another vendor worth moving to? We are
> ** considering Cisco we haven't heard anything about their dialup stuff.
> ** Right now our modem pools are actually kind of small (16 modems in most
> ** of our sites) and i don't honestly know if they're likely to grow much
> ** (we provide free text mode access to the internet for the residents of
> ** the state of Maryland via telnet into a computer running lynx.) We're
> ** even considering some options to bring all of the remote dialup access
> ** into a few (or just 1) TNT's and replace all of the 6000's with
> ** something for frame relay access. One of the reasons we bought Ascend
> ** hardware to begin with is the port density and the integrated CSU/DSU's.
> ** I always hated using a separate CSU with the cisco 2501's.
> **
> ** Any suggestions other than "look for a new job?" I hear forestry is
> ** nice...
> **
> ** Steve Rothanburg
> ** Sailor Operations Center
> ** www.sailor.lib.md.us
> ** srothan@soc.lib.md.us
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> **
> 
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