Does anyone know what VALinux uses for a troubleticket system? It is one of the best that I have used. I am hoping it is open source :-) -- Bob Tanner <tanner@real-time.com> | Phone : (612)943-8700 http://www.real-time.com | Fax : (612)943-8500 Key fingerprint = 6C E9 51 4F D5 3E 4C 66 62 A9 10 E5 35 85 39 D9