Re: (ASCEND) MAX 4004 and 7.0.4

["FastWave - Ascend MAX" <maxmail@fastwave.net>]

We are downgrading as well. Some v.90 users were not affected by this software
level and were getting very good data rates. Other v.90 users could only get
26400bps data rates. A hand full of v.90 users could not connect whatsoever!

Ascend technical support worked today with us to resolve this issue. They had
us dail into their MAX running 7.0.4 and we could only get 26400bps. They
verified this with their own modem. Then, they configured their MAX with 7.0.3
which allowed v.90 connections. What's strange about this is that both 7.0.3
and 7.0.4 use the same Rockwell code, 2.098. Anyway, it's broken...don't load
it.

Kim W. Premuda
FastWave Internet Services
San Diego, CA


bcurnow wrote:

> As I posted earlier, I am also seeing bad things from 7.0.4.  I am going
> back to 6.1.24 ASAP.  We had way too many people break to be acceptable.
> Unfortunately, I don't have any info on what kind of modems were affected.
> Users and tech support folks were not happy.
>
> Our failures were not about degraded speed -- the modems simply would no
> longer connect to our 56K cards.  56K calls to our V.34 cards completed at
> V.34, as you would expect.
>
> ----------------- Brian  Curnow ----------------
>
> On Mon, 8 Mar 1999, FastWave - Ascend MAX wrote:
>
> > We upgraded our MAX 4004 from 6.1.7 to 7.0.4 last night. After
> > performing the upgrade, we noticed some users who previously connected
> > at v.90 data rates were now connecting at v.34 data rates. To verify
> > this, we dialed in using a Hayes v.90 modem which we consistently
> > connected at 48000bps in the past. Every attempt to connect with the
> > Hayes modem resulted in a 26400bps connection. However, we do see some
> > users connecting at v.90 data rates. Is anyone else seeing this?
> >
> > We thought 7.0.4 with its newer Rockwell code 2.098 would perform better
> > with the LT chip set based modems. Oh, well...
> >
> > Kim W. Premuda
> > FastWave Internet Services
> > San Diego, CA
> >
> >
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>
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