Re: (ASCEND) URGENT! Troubleshooting a Telco Problem -- Is it me or them?

["Joe Max" <max_and_tnt@hotmail.com>]

Check the clock source. What happens if you unplug the new trunks? Will the 
others stay up? If so, may be the new trunks use a different clock.
-J

>From: "Gordon Zeigler" <gzeigler@texasonline.net>
>Reply-To: gzeigler@texasonline.net
>To: ascend-users@bungi.com
>Subject: (ASCEND) URGENT! Troubleshooting a Telco Problem -- Is it me or 
>them?
>Date: Thu, 02 Mar 2000 08:36:03 -0600
>
>Anyone been down this road before?
>
>We had a PRI group of 5 trunks functioning perfectly....
>
>THEN, the local telco began turning up member 6, 7 and 8
>
>Instantly, we began having problems with the whole system.... Busy signals
>would fade in and out. Trunks 3 and 4 would grant calls then kick the users
>off within minutes..... Trunk 5 would come up, grant calls until about 20
>B channels were full, then reset, turn to zeros and then begin taking rings
>again.
>
>The telco has questioned my wiring, my equipment and my competence.  I've
>thrown different maxes at the problem, even hauled a different machine in
>to cover the first two trunk groups in line. Last night the trunks went up
>and down all night.
>
>Anyone have any advice as to where to start troubleshooting this ????
>Where do I start?
>
>Rowing a sinking boat....
>
>please email list, or me personally if you can help
>gzeigler@texasonline.net

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